How it works
Protection that works on your terms.
BotShield is storefront protection and activity visibility for Shopify. You connect it, choose how it responds, and review recorded protection decisions.
01
Install, then turn protection on.
Installing BotShield and enabling storefront protection are separate. The dashboard stays in Shopify Admin. Protection starts after you enable the app embed and save.
Once BotShield is publicly available, install it from Shopify and open the dashboard in Shopify Admin. This website does not install the app or take payment.
Not on the Shopify App Store yet. This is the path once installation is open.
02
Choose how firmly it responds.
Set the sensitivity, decide whether BotShield may block on its own, and keep lists for visitors you always stop or always trust.
Sensitivity
Balanced protection
Medium sensitivity. BotShield can block visits that cross this line.
Protection
Looks for automated browsers and bot-like behavior.
Blocked visitorsAn address you stop from the storefront.
Trusted visitorsAn address allowed through automated blocking.
03
A supported visit gets a decision.
If the visit runs the BotShield embed, BotShield checks it against your settings and the signals on that visit. The result is allow, challenge, or block.
Quick security check
Please confirm you’re a shopper to continue.
Continue shoppingA trusted visitor is allowed. A blocked visitor is stopped. Other visits follow your sensitivity: a risky visit can be challenged, and one that crosses the line is blocked. BotShield runs in the browser. It is not an edge firewall, and a visit that bypasses the embed may not be inspected.
04
See what the rules did.
Overview lists recent visits and decisions. Analytics groups the patterns, so you can tell what changed after you adjust protection.
Overview
- Repeated visitsChallenged
- Trusted visitorAllowed
- Blocklist matchBlocked
Analytics
In this example, the same visits group into one challenge, one allow, and one block.
- Challenged
- Allowed
- Blocked
Example · not a live view of your store.
05
Stay able to change the outcome.
Adjust the rules, recover a visitor who should not have been stopped, and decide where alerts go.
A real customer was blocked
Choose a recovery. Detection is not perfect, and a rule can stop a real customer.
- Change sensitivity, Auto Block, and the visitor lists whenever the store needs it.
- Pause protection for 10 minutes while you investigate. Visits are still recorded.
- Send alerts and a weekly report to an email address you enter.
Also included
A few more tools, kept in their place.
Next
See the product, then the plan.
The product page walks through Overview, Protection, Analytics, and Settings. BotShield Basic is $29 a month, billed through Shopify when the app is installed.